Term And Conditions

Welcome to Kashtqar Fresh. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing any order.

1. General

  • These terms apply to all users of our website and customers purchasing our products.

  • By using our services, you confirm that you are at least 18 years old or have the consent of a parent/guardian.

2. Products

  • All our products are 100% pure, natural, and freshly prepared; however, taste, color, and texture may slightly vary due to their natural origin.

  • Product availability is subject to stock, and we reserve the right to update, modify, or discontinue items without prior notice.

3. Orders & Payments

  • Orders are only confirmed after successful payment or cash-on-delivery (if available).

  • We use secure payment gateways, and your financial details are never stored on our servers.

  • Any order placed with false information may be canceled without notice.

4. Shipping & Delivery

  • We deliver nationwide through trusted courier services.

  • Delivery time is usually 3–5 business days, but delays may occur due to courier issues, weather, or public holidays.

  • Shipping fees are non-refundable unless the error is from our side.

5. Returns & Refunds

  • Due to the perishable nature of our products, returns are not accepted once opened or consumed.

  • Refunds/replacements are only provided if the product is damaged, incorrect, or expired, and the complaint is raised within 48 hours of delivery.

6. Limitation of Liability

  • Kashtqar will not be responsible for any damages arising from misuse of our products.

  • While we ensure safe and hygienic preparation, customers with allergies should review product details carefully before purchase.

7. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Kashtqar and cannot be copied, used, or reproduced without permission.

8. Governing Law

  • These terms are governed by the laws of Pakistan, and any disputes shall be resolved under the jurisdiction of Pakistani courts.