Shipping and Refund Policy

Shipping Policy

• We deliver our products fresh and securely packed to your doorstep across Pakistan.

• Orders are dispatched within 2–3 working days after confirmation.

• Delivery usually takes 3–4 working days, depending on your location and courier service.

• We partner with trusted courier companies like TCS and Leopard Courier to ensure timely and safe delivery.

• Shipping charges may vary based on weight and destination, and will be shown at checkout.

Refund & Return Policy

• Customer satisfaction is our top priority.

• If you receive a damaged, incorrect, or expired product, you can request a replacement or refund within 48 hours of delivery.

• To be eligible for a refund or replacement, you must provide order details and proof (photo/video) of the issue.

• Due to the perishable nature of our products (fresh fruits, honey, and sweets), returns are not accepted once the product has been opened or consumed.

• Refunds (if approved) will be processed within 7–10 working days via your original payment method.